Protecting Your World, One Installation at a Time
Who We Are
Crimewatch Alarms Ltd & CW Electrical is a leading provider of electrical services, with a proven track record of delivering high-quality workmanship to a wide range of clients across various sectors. With over thirty years of experience, our company has established itself as a trusted and reliable partner for all electrical needs. Our mission is to provide exceptional services, exceeding our clients' expectations and fostering long-term relationships built on trust, transparency, and collaboration.
Our Services
As a comprehensive electrical services provider, we offer a broad range of solutions catering to various sectors, including:
Electrical Services
- Design and installation of electrical systems
- Testing and commissioning of electrical installations
- Maintenance and repair of electrical systems
- PAT testing and certification
- Fire alarm design and installation
- Emergency lighting and fire safety solutions
Security Services
- Design and installation of intruder alarms
- CCTV installation and monitoring
- Access control systems
- Automist fire suppression systems
- Smartscan fire detection systems
- Automist Personal Protection System (PPS)
Fire Services
- Fire risk assessments and surveys
- Fire alarm design and installation
- Fire suppression system installation
- Fire marshaling and emergency response planning
Our Core Values
At Crimewatch Alarms Ltd & CW Electrical, we are committed to upholding high standards of quality, customer service, and environmental responsibility. Our values guide our actions, ensuring we deliver exceptional services and maintain a positive impact on the environment and our community.
Continuous Improvement
We recognize the importance of continuous improvement and strive to innovate and adapt to changing circumstances and technological advancements. Our commitment to excellence is reflected in our ISO 9001:2015 certification and our commitment to environmental sustainability.
Meet Our Team
Our team of experienced professionals is dedicated to providing high-quality services, ensuring that every client receives personalized attention and guidance. With our extensive expertise and knowledge, we are confident in our ability to meet the diverse needs of our clients.
Why Choose Us?
At Crimewatch Alarms Ltd & CW Electrical, we pride ourselves on:
- Providing exceptional services that exceed client expectations
- Offering comprehensive solutions tailored to each client's unique needs
- Maintaining a commitment to quality, safety, and environmental sustainability
- Employing a team of experienced and skilled professionals
- Delivering cost-effective services without compromising on quality
Staff and Service Quality
Staff at the electrical contractor have been described as friendly, helpful, and approachable. Some reviewers praised the technical know-how of the staff, citing their expertise in handling electrical issues. However, there were also instances where staff were deemed rude, condescending, and unprofessional, particularly in the case of a supervisor and an administrator.
Work Quality and Reliability
While some reviewers were satisfied with the work done by the contractor, others reported subpar work quality, including instances of damage to property, unnecessary holes, and poor attitude from the workers. One reviewer reported that the rewire job took three weeks to complete, instead of the promised one week, and resulted in significant damage to their property.
Customer Service
The contractor's customer service has been criticized for being unhelpful and dismissive. Reviewers reported being unable to resolve their issues or concerns with the company, particularly when dealing with certain staff members.
Professionalism
Some reviewers felt that the contractor's staff lacked professionalism, citing instances of rudeness, condescension, and unprofessional behavior.