Protecting Your Property, Your Assets, and Your Peace of Mind
Established in 1983, Expert Security is a 100% British owned company with sales and installation teams across The Thames Valley, Northants, and Bedfordshire. We take pride in being NSI Nacoss Gold installers and part of the NASIC group of companies. Our team of professionally trained employees is dedicated to providing our customers with complete security systems consulting and service, tailored to their specific needs and backed up by years of technical know-how and troubleshooting experience.
Our Services
At Expert Security, we understand the importance of securing your property, assets, and peace of mind. That's why we offer a wide range of services, including residential and commercial installations, to cater to all your security needs. Our services include:
- Intruder Alarms: We provide high-quality, technologically advanced systems that comprise an alarm communications panel, state-of-the-art arming stations, commercial movement sensors, sirens, and strobes. Our systems can be easily connected to smoke detection, medical emergency, and panic facilities.
- CCTV: We supply and install quality CCTV systems designed to suit every budget and offering many years of trouble-free operation. Our systems can comprise colour Day/Night cameras for indoor or outdoor applications, incorporating standard analogue video recording facilities or the latest digital (HD or IP) cameras and digital recording technology.
- Access Control: Our professional access control systems can be operated by individual users via their personal PIN, swipe cards, proximity fobs, or Smartcards. Our systems respond quickly and can be programmed to restrict users to individual areas within specified days and/or weeks.
Our Commitment to Quality and Service
At Expert Security, we are committed to delivering exceptional service and quality products to our customers. We believe that value for money and quality are only part of a good deal - the rest is service. As our customer, we promise to go the extra mile to look after you, ensuring that you receive the best possible service and support.
Why Choose Expert Security?
With years of experience and expertise in domestic and commercial installations, Expert Security has gained a reputation for being one of the most professional and respected installation companies in our area. Our team of experts is dedicated to providing you with prompt and cost-effective solutions to all your security requirements.
Installation and Workmanship
The workmanship provided by Expert Security has been praised by some customers, with one reviewer commenting on the neatness of the installation. The quality of the work carried out has been described as "incredible" by one satisfied customer.
Customer Service
However, some customers have expressed disappointment and frustration with the company's customer service. One reviewer had a poor experience when trying to resolve an issue with their CCTV system, and was eventually told that an engineer would need to be sent out at a cost of 90 + VAT. Another customer had no response to their message via the company's app.
Communication and Support
Some customers have felt that the company is not responsive to their needs, with one reviewer stating that they will not take calls or respond to queries. This lack of communication has led to frustration and a sense of feeling ignored.
Ownership and Control
One reviewer raised a concern about the company's approach to providing ADMIN passwords, feeling that it is unfair to withhold this information from customers. This raises questions about who has control over the system and whether customers are able to make changes as needed.
