About 96% OF OUR CUSTOMERS COME BACK TIME AND TIME AGAIN
CTS Security has come a long way since its humble beginnings in the 1970s. From its inception as Commercial Tape Services, the company has grown and evolved to become Norfolk's leading commercial and domestic security company. With a rich history and a commitment to providing the highest level of service, CTS Security has been installing and maintaining Intruder Alarms, Fire Alarms, CCTV, Access Control, and other security systems for over 50 years.
A Company Built on Trust and Technological Expertise
At CTS Security, we pride ourselves on our highly skilled staff, who bring a wealth of knowledge and experience to every project. We use only the finest products and most up-to-date technology to ensure that our clients receive a first-class service. Our client base extends across East Anglia and the UK and includes businesses from a wide range of sectors, such as retail, manufacturing, distribution, engineering, and agriculture, as well as professional services, the public sector, schools, universities, and domestic clients.
Certified for Quality and Peace of Mind
Independent certification is the best assurance of quality when it comes to choosing a security systems provider. We are committed to providing the best possible service and products to our clients, and we are proud to hold certification from the industry's leading accreditation schemes. These include the National Security Inspectorate (NSI), BAFE, the Kitemark, SafeContractor, and CHAS. Our membership of these schemes means that we are bound by ISO quality standards, and we undergo regular audits to ensure that we maintain the highest standards of health and safety, quality, and business excellence.
Our History
CTS Security was incorporated in 1986 and has grown from strength to strength over the years. In 2018, the company was sold to Darryn Faivelowitz, who had been with CTS since 2002 and had been the General Manager for around 15 years. Under Darryn's leadership, the company has continued to grow and expand, moving to new bespoke premises in King's Lynn in 2017.
Our Services
At CTS Security, we offer a wide range of services, including the design, installation, and maintenance of commercial and domestic Intruder Alarms, CCTV, Access Control, and Fire Alarm systems. Our team of experts is dedicated to providing the best possible service and solutions to our clients, no matter what their needs may be. We understand that every client is unique, and we work closely with our clients to understand their specific requirements and to provide tailored solutions that meet their needs.
Intruder Alarms
Our Intruder Alarm systems are designed to provide the highest level of security for commercial and domestic properties. We offer a range of systems, from basic alarms to sophisticated systems that can be integrated with other security systems. Our alarms are designed to detect intruders quickly and effectively, providing peace of mind for our clients.
CCTV Systems
Our CCTV systems are designed to provide the highest level of surveillance and security for commercial and domestic properties. We offer a range of systems, from basic cameras to sophisticated systems that can be integrated with other security systems. Our CCTV systems are designed to provide clear, high-quality images, even in low-light conditions, and are suitable for both indoor and outdoor use.
Access Control
Our Access Control systems are designed to provide the highest level of security for commercial and domestic properties. We offer a range of systems, from basic keycard systems to sophisticated biometric systems that use fingerprint or facial recognition technology. Our Access Control systems are designed to control access to specific areas of a property, providing peace of mind for our clients.
Fire Alarm Systems
Our Fire Alarm systems are designed to provide the highest level of safety for commercial and domestic properties. We offer a range of systems, from basic smoke detectors to sophisticated systems that can be integrated with other safety systems. Our Fire Alarm systems are designed to detect fire quickly and effectively, providing early warning and allowing for a swift response.
Conclusion
At CTS Security, we are committed to providing
Overall Experience
CTS Security has received mixed reviews from customers, with both positive and negative comments scattered throughout. While some customers have been satisfied with the service, others have been left disappointed.
Customer Service
Customer service appears to be a major area of concern for some customers. Deborah Chester, for instance, was extremely dissatisfied with the service she received, particularly after the yearly service was completed and her alarm stopped working. Carl Green, on the other hand, found the customer service to be helpful and professional, right from sales to the finished job.
Installation and Maintenance
The installation and maintenance of the alarms and CCTV systems have also been mixed. Ruth Howard was very pleased with the service she received from Daniel, who was friendly and efficient. In contrast, Saint Josephs was left waiting for a response to their email request for a new CCTV system, and eventually had to contact a competitor to get the job done.
Conclusion
CTS Security seems to have its strengths and weaknesses. While some customers have been satisfied with the service, others have been left waiting or even experiencing technical issues. It is up to potential customers to weigh the pros and cons and make an informed decision.
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