Keeping Homes and Businesses Safe and Secure
Established in 2000 in Gateshead, the North East of England, PSL Security Systems has been a leading provider of high-quality security solutions for residential and commercial properties. Our unwavering commitment to customer satisfaction and innovative technology has secured us a prominent position in the loss prevention industry.
Domestic Security
Protecting your home is of utmost importance. Our state-of-the-art alarm systems, coupled with advanced technology, ensures comprehensive protection for your property. With unmatched ease, control your alarm directly from your smartphone.
Commercial Security
Your business deserves the highest level of security. Our cutting-edge CCTV systems and intruder alarms safeguard your commercial property, providing peace of mind for both you and your employees.
Intruder Alarms
Our intruder alarms feature advanced technology, including phone control, for ultimate convenience and protection. Choose from a variety of options to find the perfect system for your needs.
CCTV Systems
Experience crystal-clear high-definition surveillance with our professional CCTV systems. Advanced features ensure comprehensive security for your property, deterring potential intruders and capturing vital evidence.
Access Control
Control access to your premises with our comprehensive access control systems. Customize access levels for staff and visitors with proximity cards, fobs, or biometric systems.
Fire Alarms
Our intelligent fire alarm systems provide comprehensive fire detection and warning. Integrated with other security measures, these systems offer advanced protection for your property.
Customer Satisfaction
Customer satisfaction is our top priority. Our exceptional customer service, coupled with our outstanding product portfolio, has earned us glowing testimonials and recommendations. We strive to surpass expectations by providing personalized attention and tailored solutions.
Overall Performance and Professionalism
The company has received high praise for its professionalism and thoroughness, with multiple reviewers commending the team's attention to detail and efficiency. The engineers are described as polite, tidy, and clean in their work, ensuring a high level of customer satisfaction.
Customer Service and Communication
While some reviewers have highlighted exceptional customer service, one reviewer has expressed dissatisfaction with the communication process. The issue revolved around obtaining a quote for a new control panel, which took an unacceptable amount of time and multiple inquiries.
Trustworthiness and Reliability
The company's trustworthiness has been called into question by one reviewer, who felt let down by the handling of their alarm repair. The delay in providing a quote and the subsequent invoice for a call-out charge have led to a loss of confidence in the company's reliability.
Recommendations
Despite some negative comments, the majority of reviewers have expressed their willingness to recommend the company to others, citing excellent service, professionalism, and value for money.
Be the first to review PSL Security Systems.
Write a Review
