Your Fire & Security Experts
BS1 Security Limited is a trusted provider of comprehensive fire and security services across Bristol, Bath, and the surrounding areas. With a dedicated team of professionals, we aim to empower our clients to proactively protect their lives, assets, and reputations.
Our Expertise
Our portfolio of services encompasses a diverse range of security solutions to address the unique needs of different clients. Whether you require state-of-the-art fire alarms or robust security measures for your business premise, we have the expertise and resources to deliver effective solutions.
Fire Safety Solutions
At BS1 Security Limited, we prioritize fire safety through:
- Installation, maintenance, and repair of commercial and residential fire alarms
- Supply of high-quality fire extinguishers
- Comprehensive fire risk assessments and safety audits
Home Security Solutions
To safeguard your property and loved ones, we offer:
- State-of-the-art intruder alarm systems
- Advanced CCTV systems for comprehensive monitoring
- Home automation solutions for enhanced security and convenience
Commercial Security Solutions
We design and implement robust security measures for businesses, including:
- Commercial intrusion alarm systems
- Video surveillance and access control systems
- Comprehensive risk assessments and security audits
Customer-Centric Approach
We value open communication and collaboration with our clients. Our team of experienced professionals take the time to understand your unique security needs and provide tailored solutions that meet your specific requirements. We pride ourselves on delivering exceptional customer service, transparency, and value-driven solutions.
Our Values
- Integrity: We uphold the highest ethical standards and conduct our business with transparency and accountability.
- Professionalism: Our team of dedicated professionals is highly skilled and committed to delivering exceptional service.
- Customer Focus: We prioritize our clients' needs and aspirations, responding promptly and proactively to their concerns.
- Innovation: We embrace technological advancements to provide clients with the most effective and efficient security solutions.
Overview of Reviews
The reviews for BS1 security systems are mostly positive, with customers praising the company's efficient and professional service. However, there are a few negative reviews that highlight issues with responsiveness, quality, and professionalism.
Positive Feedback
Helpful Staff
Many reviewers praised the helpfulness of the staff, particularly Kieran, who was mentioned by name. The engineers were also commended for their thoroughness and quick response to call-outs.
Excellent Service
Several reviewers reported receiving excellent service from BS1, with one customer stating that they have been "really happy" with the service received. Another customer mentioned that the company has been "excellent" over the years.
Professionalism
Some reviewers praised the professionalism of the staff, with one customer stating that the company has been run more efficiently and professionally since being taken over.
Negative Feedback
Poor Customer Service
A few reviewers reported poor customer service, with one customer stating that the management had a "dreadful attitude". Another customer reported that the company never answered the phone or replied to emails.
Incompetence
One reviewer reported that the engineer who replaced a magnetic lock did a poor job, damaging the door and leaving it unable to be bolted.
Unreliability
A few reviewers reported that the company failed to meet deadlines and was unreliable, with one customer stating that the company had let them down.
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