Protecting people & businesses since 1965
At A&E Fire & Security Ltd, we're a family-run business with a rich history dating back to 1965. Our commitment to providing exceptional fire protection and security services has earned us a reputation as a trusted partner for businesses across the Midlands, South West, South East, South Wales, and London.
Our Services
We offer a comprehensive range of services designed to provide peace of mind for our customers. Our fire services include the installation of new equipment and servicing of existing equipment, such as fire extinguishers, fire alarms, emergency lighting, and more. Our fire safety services include fire risk assessments, fire strategies, and fire safety plans, all designed to ensure our customers remain compliant with fire safety regulations.
In addition, we provide a variety of safety training courses for our customers and their staff, held at our dedicated training facility in Cheltenham, Gloucestershire, or at our customers' workplaces. Our security services include the design, installation, monitoring, and maintenance of comprehensive security systems for small businesses, industrial, commercial, and residential properties.
Our Team
With approximately 75 directly employed fire and security specialists, we have the resources and expertise to manage large contracts while still providing the personal touch that sets us apart from larger national companies. Our team is dedicated to creating long-term relationships with our customers, built on trust, expertise, and a commitment to exceptional service.
Our Goals
Our goal is simple: to provide our customers with peace of mind, knowing that their fire safety and security needs are being taken care of by a trusted and experienced partner. By combining our expertise in fire safety and security, we can help businesses reduce administration, ensure compliance, and achieve financial cost savings.
What Our Customers Say
Don't just take our word for it. Our customers rave about our exceptional service, knowledgeable engineers, and commitment to providing peace of mind. Read more about what our customers say about us and watch our latest video testimonials.
Overview of Customer Reviews
Positive Feedback on Customer Service
The customer service at A&E Fire & Security has received widespread praise from customers. The staff are described as friendly, knowledgeable, and efficient, with many reviewers highlighting the excellent training and professional standards of the engineers.
Fire Safety and Security Expertise
The company's expertise in fire safety and security is also highly praised, with customers appreciating the comprehensive range of services offered, including fire awareness training, maintenance of fire extinguishers, and installation of security cameras.
Training and Education
The fire awareness training provided by A&E Fire & Security has received excellent feedback, with customers enjoying the engaging and interactive training sessions, and appreciating the valuable fire safety tips and knowledge gained.
Negative Comments
There is one negative comment from a customer who did not receive a response to their online enquiry or follow-up email.
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