Trust us to electrify your home and secure your business!
Initial Fire, your trusted fire protection partner, is located in Wolverhampton, at the heart of the West Midlands. Established in 2003, our team builds on over 30 years of experience in the fire protection industry. Our client base has grown to proudly serve over 10,000 companies across the UK annually.
At Initial Fire, we are dedicated to maintaining a friendly and professional approach. We continuously update our quality procedures and invest in staff training to ensure compliance with the latest legislation. Our dedicated service engineers are highly qualified, holding certifications from prestigious organisations such as the British Fire Consortium (B.F.C) and the Fire Industry Association (FIA), ensuring that we consistently deliver industry-leading performance and service.
Our Services
_Fire Extinguishers_
Initial Fire provides supply, installation, and maintenance of fire extinguishers for fire risk compliance. Our comprehensive range caters to all applications, from small businesses to large corporate environments. With our extensive expertise, we ensure reliable fire safety solutions tailored to your needs.
_Fire Alarms_
We offer custom fire alarm systems designed, supplied, installed, and maintained for all applications. Our fire alarm systems are designed to effectively safeguard occupants from potential hazards. With Initial Fire, expect top-notch system functionality and prompt customer support.
_Intruder Alarms_
Protect and secure your valuable premises with our reliable intruder alarm systems. Initial Fire's intruder alarm services ensure a rapid response to any security breach, providing peace of mind for your business or home.
_CCTV Systems_
Our CCTV systems offer 24/7 protection, combining cutting-edge technology and top-quality security products. Initial Fire prioritises maintaining and monitoring CCTV systems to ensure the highest level of security for your business.
_Fire Risk Assessments_
Our fire risk assessments identify hazards, implement measures, and mitigate risks. We conduct comprehensive assessments for businesses and homes, ensuring the ideal balance between safety and functionality.
_PAT Testing_
Initial Fire supports optimal electrical equipment safety with professional PAT testing services. Elevate your business with our regular testing and comprehensive reports.
Why Choose Initial Fire
- Over 20 years of experience
- Accreditation to the highest standards
- Prompt and reliable from the first call
- Tailored solutions to meet your needs
- Competitive pricing
Trust our experience, commitment, and industry leadership to provide exceptional fire and safety solutions for your business or home. Choose Initial Fire for proven expertise and unrivaled customer satisfaction.
Overview of Initial Fire Services
General Feedback
The majority of customers are highly satisfied with the services provided by Initial Fire Services, praising the company's professionalism, responsiveness, and value for money.
Positive Experiences
Many customers have commented on the excellent service they received, highlighting the helpfulness and politeness of the engineers, the cleanliness and tidiness of the installations, and the prompt response to their queries.
Areas of Strength
- Professionalism: Customers appreciate the expertise and knowledge of the engineers, who are always willing to explain the procedures and answer questions.
- Responsiveness: The company is quick to respond to customer queries and provides excellent communication throughout the service process.
- Value for Money: Many customers consider the prices to be reasonable and competitive, making Initial Fire Services a great value for money.
Negative Experiences
However, a few customers have expressed disappointment with their experiences, citing instances of rudeness from staff members, ignored emails and phone calls, and failure to show up for scheduled appointments.
Areas of Improvement
- Customer Service: Some customers have encountered rude or unhelpful staff, which can be improved with additional training and emphasis on customer satisfaction.
- Reliability: Initial Fire Services should ensure that all scheduled appointments are honored, and customers are kept informed of any changes or delays.
