Protecting Your Business, Securing Your Future
Established in 2002, Focus Security Solutions stands as a leading provider of innovative security solutions throughout Northern Ireland. We pride ourselves on delivering tailor-made plans that address the specific needs of every client, regardless of industry or sector.
Our Mission
To empower businesses and individuals with peace of mind by proactively securing their assets and premises through the installation, maintenance, and monitoring of advanced security systems.
1. Intruder & Fire Alarm Systems
- Insurance-compliant intruder alarm systems from renowned manufacturers like Pyronix, Honeywell, and Risco.
- Comprehensive fire alarm installation and maintenance solutions from trusted brands such as Advanced, Apollo, Kentec, Aico, and CTec.
2. CCTV & AI Systems
- High-quality CCTV systems from Hikvision, Dahua, and Avigilon, catering to diverse needs from small system to full video wall solutions.
- Advanced AI and facial recognition capabilities for enhanced security and deterrence.
3. Access Control
- Industry-leading intercoms and electronic door entry systems from Paxton, Vanderbilt, Hikvision, and Videx.
- Secure access control for barriers and gates from CAME.
4. Remote Monitoring & Maintenance
- Comprehensive monitoring of intrusion and fire alarm systems for total peace of mind.
- Remote CCTV viewing capabilities.
- Keyholding and alarm response services for added security.
5. Expertise & Credibility
- NSI Gold accredited, demonstrating exceptional quality and standards.
- Certified to Quality Management System Certification BSEN ISO 9001:2008.
- Health and Safety accredited by Safe T Cert & Constructionline.
Our Clients
- Clanmil Housing
- Belfast Metropolitan College
- Centra
- Invest NI
- BI Electrical
- Nicholl Oils
- AES Kilroot
- Total Produce
Pre-Takeover Performance
Focus Security Solutions had a good reputation before being taken over by Walker Fire, with clients praising their professionalism and prompt responses.
Current Issues
However, clients have reported significant price hikes and frequent staff changes, leading to inconsistent service and a decline in their overall satisfaction.
Positive Experiences
Some clients have had positive interactions with Focus, including:
- Brendan's Expertise: Sam Mcateer praises Brendan's helpfulness and professionalism in resolving an issue with their alarm system.
- Excellent Service: Sociology VideoScribe commends Focus's standard of communication, professionalism, quality, punctuality, and value.
- Reliable Service: Paul Hilton is satisfied with the company's reliable service, which has provided regular servicing and upgrades over the years.
- Great Customer Service: Gareth McKinstry is pleased with the company's commitment to resolving issues over the phone, reducing call-out fees, and providing detailed reports.
- Quick Response: Colleen Austin is grateful for the company's prompt response to her emergency, resolving the issue within an hour.
Negative Experiences
On the other hand, some clients have reported negative experiences:
- Unhelpful Staff: Natalie P. was left frustrated by the company's lack of assistance, stating that no help was provided and the staff member was unfriendly.
