At Briar Security, we take pride in being a premier security installer in the Cambridge area, providing top-notch security solutions to homeowners and businesses for over 30 years. Our commitment to delivering exceptional customer service and cutting-edge security systems has earned us a reputation as a trusted and reliable partner for all your security needs.
Our Story
Established over three decades ago, our company has grown into a leading provider of surveillance solutions, catering to the diverse needs of our clients. Our extensive experience and in-depth knowledge of the industry enable us to offer tailored solutions that meet the unique requirements of each client. Our team of experts is dedicated to providing outstanding service, ensuring that our clients receive the best possible security solutions for their homes or businesses.
Our Services
As a comprehensive security solutions provider, we offer a wide range of services to meet the diverse needs of our clients. Our services include:
- Domestic and commercial intruder alarms
- State-of-the-art access control systems
- Ultra-high definition and remote monitored CCTV systems
- Remote monitoring and police response devices
- Automated gates and barriers
- Video and audio entry systems
- Integrated surveillance solutions
- Full service and maintenance contracts on new or existing systems
Our Pledge
At Briar Security, our commitment to our clients is unwavering. We pledge to provide exceptional service, using our expertise to understand your unique needs and develop tailored solutions to meet them. We take pride in building long-term relationships with our clients, not just as installers, but as their ongoing providers of top-notch security solutions.
Why Choose Us
With over 35 years of experience, our team is highly experienced in the development and installation of security solutions for homes and businesses. Our credibility is proven by our NSI 'NACOSS Gold' Certified Installer accreditation, demonstrating our commitment to delivering exceptional service and solutions. Our team is dedicated to providing the best possible security solutions, backed by national accreditation and a proven track record of excellence.
Customer Reviews of Briar Security
Positive Experiences
Many customers have expressed satisfaction with the services provided by Briar Security. They praise the company's prompt response to issues, efficient solutions, and excellent customer service. Engineers like Chris, Nikos, Matt Thomson, Simon, and Dan and Adam are mentioned specifically for their professionalism and helpfulness.
Praise for the Company's Response to Issues
Customers appreciate the company's quick response to technical issues, such as alarm malfunctions and circuit outages. Engineers have been praised for their prompt arrival, efficient diagnosis, and effective solutions.
High-Quality Installation and Maintenance
Several customers have commended the company's installation and maintenance services, highlighting the professionalism and politeness of the engineers. The quality of the security systems installed is also praised for its ease of use and functionality.
Negative Experiences
However, some customers have expressed dissatisfaction with their experiences with Briar Security.
Poor Customer Service and Costly Repairs
A few customers have reported poor customer service, citing instances where they were told to book an engineer at a high cost or faced issues with alarm codes. One customer was unhappy with the company's approach to maintenance contracts, feeling that it was unfair.
