Your safety is our priority
Our Team
At Eden Group, we are a family-run business with over 64 years of experience in providing top-notch television aerial and satellite services. Our team is dedicated to delivering exceptional service and solutions to our customers. As a family-run business, we have developed in-depth technical knowledge and expertise, allowing us to provide tailored solutions to meet the unique needs of our customers.
Our Services
At Eden Group, we offer a wide range of services to cater to the diverse needs of our customers. Our services include:
Domestic Services
For homes, we provide TV aerial and satellite installations, multi-room AV installations, home entry systems, home access solutions, and domestic networks and cabling. Our domestic installation services aim to provide our customers with a seamless and hassle-free experience.
Commercial Services
For businesses, we offer multi-room TV distribution, door entry systems, access control, CCTV solutions, and network cabling and management. Our commercial installation services cater to the unique needs of small and large-scale offices, shops, and industrial sites.
Public Sector Services
Our public sector services include individual community TV solutions, door entry systems, access control, CCTV, and network cabling and management. We work closely with councils, housing associations, and other public sector organizations to provide tailored solutions to meet their unique needs.
Other Services
Our services also extend to other sectors, including landlords, housing associations, and education institutions. We understand the unique challenges faced by these sectors and strive to deliver customized solutions to meet their specific needs.
Our Aims
At Eden Group, our aims are to provide exceptional service and tailored solutions to our customers. We strive to:
- Provide estimates over the phone for work to be carried out
- Offer guide prices where an accurate estimate is not possible
- Keep customers informed of work carried out and seek authorization
- Treat customers' properties with respect and care
- Provide a 24-hour emergency response service for urgent repairs and maintenance
Our Expertise
Our team of experts has over 64 years of combined experience in the industry. We take pride in our in-depth technical knowledge and expertise, which enables us to provide our customers with reliable and efficient solutions.
Conclusion
At Eden Group, we are committed to providing exceptional service and tailored solutions to our customers. With over 64 years of experience, we have established ourselves as a reliable and trustworthy partner in the television aerial and satellite industry. We look forward to working with you and providing you with the best possible solutions to meet your unique needs.
Communication and Responsiveness
Some reviewers had positive experiences with Eden Group's communication, stating that they were responsive and provided helpful information when needed. However, one reviewer had a negative experience, citing poor communication and no response to their queries.
Umbrella Company Services
Multiple reviewers praised Eden Group's services, stating that they were helpful, friendly, and efficient. They appreciated the guidance provided during the registration process and the prompt resolution of any issues that arose.
Staff and Support
Several reviewers mentioned specific staff members, such as Juliet, Lisa, and Danielle, who were knowledgeable, responsive, and helpful. They appreciated the personalized support and guidance provided by these staff members.
Challenges and Issues
One reviewer experienced issues with their payslip and was unhappy with the lack of response from Eden Group. However, other reviewers had positive experiences with the company's payroll services, stating that they received clear and timely payslip information.
